Privacy policy

Last Updated: 5 August 2026

Luxury Lights Multan respects your privacy and uses personal information only for legitimate business purposes.

Information We Collect

We may collect your name, phone number, email address, delivery address, order details, payment status, customer-support messages, device information, IP address, and website activity.

How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support, returns, and warranty services
  • Send order, payment, and delivery updates
  • Prevent fraud and improve website performance
  • Send promotional messages only where permitted


Sharing of Information

We do not sell or rent personal information. We may share necessary information with payment providers, couriers, website-service providers, professional advisers, or government authorities where legally required. SECP similarly notes that information may be disclosed in response to valid court or government orders. 

Cookies and Analytics

Our website may use cookies and analytics tools to remember preferences, understand website usage, and improve services. You may control cookies through your browser settings.

Payments and Security

Payments may be processed by third-party payment providers under their own privacy policies. Luxury Lights does not intentionally store complete card numbers, CVV codes, PINs, passwords, or OTPs. Customers should never send such information through WhatsApp or email.

We use reasonable safeguards to protect personal information, but no website or electronic transmission can be guaranteed completely secure. 

Data Retention and Your Choices

We retain information only as long as reasonably required for orders, warranty claims, accounting, fraud prevention, and legal obligations. You may request access, correction, deletion, or withdrawal from marketing messages, subject to applicable record-retention requirements.

Children and External Links

Our website is not intended for children under 18. We are not responsible for the privacy practices of external websites linked from our website.

Policy Updates

We may update this policy when our services, technology, or legal requirements change. The revised date will appear at the top of this page.

Contact Us

WhatsApp: +92 318 6909072
Email: luxurylights1214@gmail.com
Address: Near Northern Bypass, Head Muhammad Wala Road, Opposite Zakariya Public School, Multan 66000