Privacy policy

Last Updated: August 5, 2026

At Luxury Lights we accessible via luxurylights.store, protecting the privacy and security of your personal information is our top priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our store.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following personal information:

  • Personal Contact Details: Your full name, shipping address, billing address, phone number, and email address.

  • Order & Transaction Data: Details about the products you purchase, order history, and selected payment method (e.g., Cash on Delivery, Bank Transfer).

  • Technical Information: Your IP address, browser type, device details, and browsing behaviour on our website gathered via cookies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process, fulfil, and deliver your orders accurately.

  • To send you order status updates, tracking information, and delivery confirmations.

  • To provide efficient customer service and respond to your inquiries.

  • To improve our website functionality, layout, and overall user experience.

  • To send occasional promotional updates, discounts, or new arrivals (only if you have opted in).

3. Data Sharing & Security

  • Third-Party Sharing: We do not sell, rent, or trade your personal data to third parties. We only share necessary details with trusted partners who directly assist in operating our business, such as shipping and courier services.

  • Data Protection: We implement appropriate technical and organisation security measures to protect your personal information against unauthorised access, alteration, or disclosure.

4. Cookies

Our website uses cookies to enhance your browsing experience (such as remembering items in your shopping cart). You can choose to disable cookies through your web browser settings, though doing so may limit your ability to use certain features on our site.

5. Your Rights

You have the right to:

  • Access and request a copy of the personal information we hold about you.

  • Request updates or corrections to any incomplete or inaccurate data.

  • Opt out of receiving marketing communications from us at any time.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

  • Address: Head Muhammad Wala Road, Opposite Zakariya Public School, Northern Bypass, Multan, Pakistan

  • Phone / WhatsApp: +92 318 6909072

  • Email: info@luxurylights.store